Starting within its extensive rail ecosystem, Rolls-Royce Power Systems has seen the potential of physical products and assets having their own digital twins.
With a product portfolio as diverse as MTU-brand high-speed engines, propulsion systems for ships, defence vehicles, as well as diesel and gas systems, and microgrids, being able to securely capture, share and exchange data and controls across their entire lifecycle is a big enabler for Rolls-Royce’s vision of a digital ecosystem and ‘Customer Service 4.0’.
Having already worked with Iotics’ software since 2018, Rolls-Royce is now looking to go further and enable digital solutions with asset-focused digital twins.
Iotics’ technology delivers Rolls-Royce the capability to unlock over 200 data sources, brokering interactions to create digital twins of their in-field assets, and receive real-time event insights across customer, supplier and partner boundaries.
As a result, the company is reported to be delivering exceptional client experiences and high value services.
Chief IT digital officer of Rolls-Royce Power Systems Jürgen Winterholler, said: “Customer Service 4.0 means seeing the world the way your customers do, collaborating with them, their customers, and our service partners, to deliver greater efficiencies, enhanced insights and new opportunities, without compromising on the quality and security they expect from Rolls-Royce Power Systems.”
Rolls-Royce suggests the application of Iotics’ technology will drive operational efficiencies across the industry, including increased service life, proactive maintenance, enhanced performance and responsive service provision, as well as reducing environmental impact at every level from engine to network.
Iotics says that its operating environment and toolset enable interactions between infinite endpoints, with access to all data and controls, throughout entire lives of products.
This is the key to the Iotics vision, where anything can interact with, and read, any other thing, fully realising the promise of AI and Machine Learning.
The successful partnership between Iotics and Rolls-Royce Power Systems follows the announcement in November 2019 of a £6.5 million Iotics investment by leading European investors: Talis Capital, IQ Capital and Breed Reply.