Tell us where it hurts…

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Are you a hard working CAD manager? Finding the office life a grind with no support, increasing numbers of staff to boss, and spending too much time converting files?

Well all of this has been noted by the fifth annual CAD Managers Survey Report that lists the major issues for the modern day CAD manager (unless you’re very happy, with a well trained tight-knit team utilising your software package to its limits – in which case why didn’t you return your survey?).

Evolve Consultancy’s report highlights five main areas of the CAD Manager’s role: management, software, support, training and CAD standards, and finds that managers have seen an increased level of responsibility in 2008, managing more staff, implementing more software packages and supporting an increased number of users than before.

Support is apparently a major bottleneck in the industry, with the average call to a support provider taking 39.3 hours (nearly five working days) to resolve. Investment in training is critical and 70 per cent of respondents noted that their main support issue was due to a lack of ability or understanding of the CAD software.

However, a key grumble taken from the report files the need to “identify and implement standard methods and procedures that can help reduce the unnecessary time compiling, formatting, translating and issuing data.”

Does this sound like the common list of woe that is tossed around between you and your fellow managers? Let us know what gets your goat.

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